Against leadership's advice, SSI Customers are sold off and not notified of the change.
SSI Alarm Signals are quietly redirected to a national wholesale monitoring station.
Customers begin to complain about the new monitoring center and major accounts begin to cancel service, i.e. all the Toot'n Totum stores, all the schools in the Amarillo Independent School District, all the United Supermarket stores.
The owners demand that the leadership sign a 5-year non-compete agreement and a 10-year non-solicitation contract in exchange for a fully funded business offer. The offer is rejected for the sake of SSI's loyal customer base and their unhappiness with the disastrous new circumstances.
In order to provide loyal clients with the customer service they expect and deserve. We form a security company designed to recreate the level of service SSI was known to provide. We picked up all the product lines SSI carried. We've been able to help hundreds of former SSI clients.
After 40 years in business, SSI closes its doors and customers are left to fend for themselves.
We offer FREE alarm system switch-overs to existing SSI customers or free upgrades if required or preferred. We are factory trained on your equipment, keep your existing alarm system, no long-term contract required. We test 100% of your burglar alarm.